1. Eligibility
Refunds are available for paid subscriptions or QR activation plans that fail to deliver promised functionality.
2. Pro-rata Refunds
After 14 days, partial refunds may be granted based on remaining unused service days.
3. Non-Refundable Items
- Completed QR sessions or activations.
- Trial or promotional plans.
- Custom integrations or setup fees.
4. Refund Process
Email billing@popgan.com with order details. Refund decisions within 5 business days; approved refunds processed within 7–10 business days to the original payment method.
5. Cancellation
Subscriptions may be cancelled anytime; access continues until the end of the current billing cycle.
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